Terms & Conditions

Our Electrical Services – Fast, Reliable, and Fully Compliant

 

1. Installation Work:

a) All electrical installation work will comply with BS7671: 2026:AM4 and any amendments in force at the time of the works.

 

b) All electrical installation work will comply with applicable Building Regulations in force at the time of the works.

 

c) Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.

 

d) Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors,etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking / conduit.

 

e) Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to effect a fully satisfactory reinstatement.

 

f) Where agreed beforehand, chases to walls, etc will be re-filled upto 2mm below plaster finish depth, however final finishing of skim coat plaster and final decoration is excluded unless otherwise agreed 

 

g) All endeavours will be made to undertake installation work to a clean standard, using dustsheets and vacuum cleaning equipment as necessary and a ‘builders clean’ will be done on completion 

 

h) The contract outlines the expected duration of the installation work.

 

I) Whilst undertaking the installation work at the property, the client is required to provide water, power and a toilet free of charge

 

2. Exclusions:

a) Clearing and / or moving of furniture and other items blocking access to work areas are not included.

 

b) Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc.) are not included, except as outlined in 1d, e and f above.

 

c) Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.

 

d) Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included.

 

3. Extras and Variations:

a) All extras and variations must be agreed in prior to commencement.

 

4. Pricing:

a) The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.

b) Unless stated otherwise, the costs quoted assume standard working hours between the hours of 08:00 hrs - 17:00 hrs Monday to Friday inclusive. Work required outside these hours may attract out of hours premium rates but will not be undertaken without the customers consent if additional payment is required.

c) Any additional work not covered in our quoted costs will attract additional time charge rate of £65.00 per hour plus materials cost

d) All figures quoted are subject to VAT

e) All figures quoted are valid for a date of 30 days from the date of the estimate or quotation.

 

5. Deviations from Building Regulations and BS7671:

a) All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a Client requires deviation such regulations, a written instruction and record will be required.

 

6. Risk and Title of Goods and Property:

a) The risk in all goods supplied shall pass to the Client upon delivery.

b) All goods supplied shall remain property of ALElectrical until all sums due have been paid in full.

c) The client is responsible for ensuring that the property is insured for the duration of the installation work.

 

7. Warrantee:

a) ALElectrical warrants its installation work to be defect free for a period of twelve months from invoice date. Such cover does not extend to goods not supplied by ALElectrical physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.

 

. Payment

a) Unless otherwise agreed in writing, full payment must be made upon completion of the specified works carried out by ALElectrical.

b) For works expected to exceed 10 working days, stage payments may be required by prior arrangement. ALElectrical reserves the right to request stage payments where the duration of the works extends beyond 10 working days.

c) If payment is not received within 7 days of the invoice date, ALElectrical reserves the right to apply a late payment charge of 15% of the outstanding balance or £100, whichever is greater.

d) Any certificates, test results, reports, or other documentation relating to the works will not be issued or released until full payment has been received and cleared.

 9. Booking Fee and Cancellations

a) A non-refundable booking fee of 10% of the total quoted price will be required for any works scheduled to last more than one full working day. No booking will be confirmed until this fee has been received.

b) Where a customer cancels or requests to reschedule a booking, a minimum notice period of twice the scheduled duration of the works is required (e.g. 2 days’ notice for a 1-day job, 4 days’ notice for a 2-day job).

c) If the required notice period is not provided, the booking fee will be retained by ALElectrical.

d) Where cancellation or rescheduling occurs with less than the scheduled duration of the works remaining before the start date (e.g. less than 1 day’s notice for a 1-day job), ALElectrical reserves the right to invoice an additional 15% of the total quoted price to cover loss of work and scheduling costs.

 

10. Dispute Resolution:

a) In the event of a dispute, mediation is to be the preferred method of resolution.

 

 

11. Acceptance

It will be an applied assumption that on commencement of work the terms and conditions are accepted